HR Services for Small and Medium-Sized Businesses

HR support without the overhead

Running a business means dealing with people, and people bring questions that do not always have an obvious answer. MAST Safety provides practical, commercially minded HR support for small and medium-sized businesses across the UK, whether you need a one-off piece of work, help with a situation that has already landed on your desk, or someone to call on whenever something comes up. It is HR support without the cost and overhead of an in-house team, from the same people who already help businesses stay safe and compliant.

For the businesses we already support on health and safety, that means one trusted point of contact for two areas that often overlap, and one less supplier to manage. For everyone else, it means straightforward, reliable HR advice you can actually get hold of when you need it.

Our HR services

HR advice and support

• Telephone and email HR advice: a straight answer when you need one, from handling absence to managing a difficult conversation.
• Hands-on support with employee issues: we can advise behind the scenes or manage the process for you from start to finish.

Contracts and documentation

• Employment contracts: compliant, up-to-date contracts tailored to your business.
• Employee handbooks: full or condensed handbooks covering the policies every employer needs.
• Directors’ service agreements
• Self-employed contractor agreements
• Casual worker agreements
• Job descriptions and person specifications

Employee relations

• Disciplinary processes: including gross misconduct, managed correctly and fairly from investigation through to outcome.
• Grievances: structured handling of complaints to resolve issues before they escalate.
• Appeals: independent handling of appeals against disciplinary or dismissal decisions.
• Redundancy: guidance and support through a fair redundancy process, including consultation and paperwork.
• Settlement agreements: drafting and negotiation where an agreed exit is the right outcome.

Situations we help with

Most businesses come to us at the point where something needs sorting, or where they have realised the basics are not as solid as they should be. If any of these sound familiar, we can help.

• You do not have contracts or a handbook, or the ones you have are years out of date.
• An employee issue has come up and you are not sure of the right way to handle it.
• You think you may need to let someone go, but you want to avoid ending up at a tribunal.
• An employee has raised a grievance and you are not sure what to do next.
• You need to make redundancies and want to do it properly and fairly.
• You are growing and taking on staff, and you want to get the basics right from day one.
• You are too small to justify an HR department, but too big to keep winging it.

Related services

Explore our health & safety consultancy support.

HR Services: Frequently Asked Questions